Sunquest Recruitment 2023 | Freshers | Associate Support Engineer | B.Tech/ M.Tech/ BCA/ MCA | 2021/ 2022 Batch | Kolkata

Company: Sunquest International Inc

Sunquest Recruitment 2023: Sunquest Information Systems has gained numerous industry acknowledgments, including several recognitions from Frost & Sullivan, #1 ranking by BlackBook Research, “50 Most Promising Healthcare Solution Providers – 2020” by CIO Review, and “Breakthrough Technology” by The Boston Globe.

Sunquest is owned by Roper Technologies, a diversified technology company, traded on the New York Stock Exchange under the symbol ROP.

Company Website: www.sunquestinfo.com

Positions: Associate Support Engineer

Experience: 0 – 1 year

Salary: Best In Industry

Job Location: Kolkata

Eligibility Criteria for Sunquest Recruitment 2023:

• Bachelors or better.
• 0-1 year of experience

Job Responsibilities:-

• Resolves client-submitted technical issues and actively takes part in version upgrade processes, being responsible for activities from start to end.
• Work on HTML5, CSS and JavaScript technologies to create/modify various output formats to suite client needs and make sure they work on various Atlas printing technologies.
• Understands the various deployment options of Clinisys products and maps these options to fulfill real world client workflows and needs.
• Creates detailed technical checklists and processes that need to be followed for the implementation in a new client environment, or version upgrades of products in an existing client environment.
• Promotes and maintains a positive relationship with other technical staff and departments to support the successful implementation of Clinisys products.
• Receives and responds to incoming client request via telephone, web, chat, and email
• Follows established Case Management Best Practices
• Identifies, assesses criticality, and prioritizes resolution of all new and existing issues
• Research issues and utilizes proven resolutions to customer issues
• Manages and documents the resolution process while effectively communicating status with the client
• Stays current with product and industry updates and changes
• Identifies need to escalate complex or risk issues to appropriate senior staff
• Continually learns and expands knowledge of Clinisys applications, environments, and systems
• Creates and references knowledgebase articles
• On-call/holiday rotation(s) required
• Follows the Clinisys Quality Management System and regulatory standards including effective management of Protected Health Information

Technical Skills:-

• Exceptional comprehension skills, and ability to learn and contribute with minimal oversight – a initiative-taker.
• Ability to think in abstract and quickly grasp the essence of the job at hand.
• Excellent written and verbal communication skills, including ability to comprehend and communicate information precisely and unambiguously.
• Strong analytical and critical thinking skills.
• Excellent attention to detail and follow-up.
• Good Interpersonal Skills, Initiative-taking and flexible.
• Ability to work methodically in a fast-paced, time sensitive environment.
• Should have exceptional time management, planning and organizing skills.
• Enthusiastic, attitude towards teamwork and ability to work with little guidance.
• Ability to work with cross-functional teams, including peers across all Clinisys locations.
• Interact closely with members of cross-functional feature teams for service and support success.

How to Apply for Sunquest Recruitment 2023?

Desirous candidates may apply online mode.

Apply Link: Click Here