Cogito
Cogito enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence.
| Company Details | |
|---|---|
| Title | Cogito |
| Industries | Artificial Intelligence, CRM, Customer Service, Machine Learning, Sales Automation, Software |
| Headquarters Regions | Greater Boston Area, East Coast, New England |
| Headquarters Location | Boston, Massachusetts, United States |
| No Of Employees | 101-250 |
| Operating Status | Active |
Description
Cogito is a computer service company that enhances the emotional intelligence of phone professionals by applying behavioral science through artificial intelligence and machine learning. Its software evaluates hundreds of behavioral signals through voice to provide live conversation coaching for agents and a real-time measure of customer experience for every call. It was founded in 2007 and is headquartered in Boston, Massachusetts.